Payment and Refund Policy

1.1. Eligibility for Refunds

Refunds are issued under specific circumstances and are subject to the terms and conditions outlined in this policy. Refund is issued only in the case of website failure, server crash etc. That involves technical error from VULCANS. Refund will not be issued in the case of internet, power issues or anything doesn't involve direct involvement of Vulcans.

1.2. Product/Service Dependent Refund Policies

Each product or service offered on Vulcans may have its own refund policy. Please refer to the specific product or service page for details.

1.3. Refund Requests

Refund requests must be made within the specified refund period mentioned for each product or service. Requests made after this period may not be entertained.

1.4. Refund Processing Time

Refunds will be processed within 7 business days from the date of approval. The processing time may vary depending on the payment method and banking institution.

1.5. Refund Method

Refunds will be issued using the same method of payment used for the original transaction unless otherwise specified.

1.6. Non-Refundable Items/Services

Certain items or services may not be eligible for refunds. These include but are not limited to digital downloads, customized products/services, and non-cancellable bookings.

2.1. Payment Methods

VULCAN accepts the following methods of payment for its services:

• Credit and Debit Cards (Visa, MasterCard, etc.)
• Net Banking
• Direct Bank Transfers
• UPI

2.2. Billing and Invoicing

• Upon enrollment in any of VULCAN's services, clients will receive an invoice detailing the service charges.
• Most services are pre-payment driven.

2.3. Security

VULCAN employs robust security measures to protect the integrity and confidentiality of your personal and payment information. These include SSL encryption for data transmission and compliance with PCI DSS standards and our policies align with DPDPR - 2025.